When stage setting a success gets in the way of real learning

Jan Pries-Heje, Jesper Bull Berger

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review


Learning is important to improvement. But how do you make sure that the right lessons are learned? In a case of Digital Post digitalization from Denmark the project of coercive e-government was presented as a success but when taking a closer look a very different story emerges. We present and discuss the case using project management theory and IT project success theory as a lens for understanding. Our conclusion being that you need to do a thorough and extensive analysis to elicit the real learning from a large and complex e-government project.
Original languageEnglish
Title of host publicationProject management for achieving change
EditorsJan Pries-Heje, Per Svejvig
Place of PublicationFrederiksberg
PublisherRoskilde Universitetsforlag
Publication date2016
ISBN (Print)978-87-7867-484-5
ISBN (Electronic)9788778674944
Publication statusPublished - 2016
SeriesDanish Project Management Research Conference (DAPMARC)

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