Original language | English |
---|
Place of Publication | Roskilde |
---|---|
Publisher | Institut for Kultur og Identitet, Roskilde Universitet |
Publication status | Published - 2003 |
Series | Forskningsrapport / Center for Servicestudier, Roskilde Universitetscenter |
---|---|
Number | 1 |
Volume | 3 |
ISSN | 1600-1966 |
Cite this
}
Using the critical incidence technique to study new competencies for knowledge services in the self-service society. / Fuglsang, Lars; Sundbo, Jon; Mattsson, Jan; Hugger, Ada Scupola.
Roskilde : Institut for Kultur og Identitet, Roskilde Universitet, 2003. (Forskningsrapport / Center for Servicestudier, Roskilde Universitetscenter; No. 1, Vol. 3).Research output: Book/Report › Report › Research
TY - RPRT
T1 - Using the critical incidence technique to study new competencies for knowledge services in the self-service society
AU - Fuglsang, Lars
AU - Sundbo, Jon
AU - Mattsson, Jan
AU - Hugger, Ada Scupola
PY - 2003
Y1 - 2003
M3 - Report
BT - Using the critical incidence technique to study new competencies for knowledge services in the self-service society
PB - Institut for Kultur og Identitet, Roskilde Universitet
CY - Roskilde
ER -