User Involvement, Open Service Innovations and Social Media: Lessons from a Case Study

Ada Scupola; Hanne Westh Nicolajsen

doi:10.4018/978-1-4666-6182-0

User Involvement, Open Service Innovations and Social Media: Lessons from a Case Study

Ada Scupola
, Hanne Westh Nicolajsen

Innovation in services and experiences

Research output: Chapter in Book/Report/Conference proceeding › Book chapter › Research › peer-review

1 Citation (Scopus)

Original language	English
Title of host publication	Integrating Social Media into Business Practice, Applications, Management, and Models
Editors	In Lee
Publisher	IGI global
Publication date	2014
Chapter	1
ISBN (Print)	9781466661820
ISBN (Electronic)	9781466661837
DOIs	https://doi.org/10.4018/978-1-4666-6182-0
Publication status	Published - 2014

Series	Advances in E-Business Research Book Series

Keywords

Socila media
Innovation
Libraries
Blogs
Open Innovation

Access to Document

10.4018/978-1-4666-6182-0

http://www.igi-global.com/book/integrating-social-media-into-business/102203

When the customer encounter the employee
Scupola, A. (Project participant)
KINO
01/01/2008 → 31/12/2011
Project: Research

Citation Styles

@inbook{1356d066999e4888b5d484ecf1578525,

title = "User Involvement, Open Service Innovations and Social Media: Lessons from a Case Study",

keywords = "Socila media, Innovation, Libraries, Blogs, Open Innovation, Socila media, Innovation, Libraries, Blogs, Open Innovation",

author = "Ada Scupola and \{Westh Nicolajsen\}, Hanne",

year = "2014",

doi = "10.4018/978-1-4666-6182-0",

language = "English",

isbn = "9781466661820",

series = "Advances in E-Business Research Book Series",

publisher = "IGI global",

editor = "Lee, \{In \}",

booktitle = "Integrating Social Media into Business Practice, Applications, Management, and Models",

}

User Involvement, Open Service Innovations and Social Media: Lessons from a Case Study. / Scupola, Ada; Westh Nicolajsen, Hanne.
Integrating Social Media into Business Practice, Applications, Management, and Models. ed. / In Lee. IGI global, 2014. (Advances in E-Business Research Book Series).

Research output: Chapter in Book/Report/Conference proceeding › Book chapter › Research › peer-review

TY - CHAP

T1 - User Involvement, Open Service Innovations and Social Media

T2 - Lessons from a Case Study

AU - Scupola, Ada

AU - Westh Nicolajsen, Hanne

PY - 2014

Y1 - 2014

KW - Socila media

KW - Innovation

KW - Libraries

KW - Blogs

KW - Open Innovation

KW - Socila media

KW - Innovation

KW - Libraries

KW - Blogs

KW - Open Innovation

U2 - 10.4018/978-1-4666-6182-0

DO - 10.4018/978-1-4666-6182-0

M3 - Book chapter

SN - 9781466661820

T3 - Advances in E-Business Research Book Series

BT - Integrating Social Media into Business Practice, Applications, Management, and Models

A2 - Lee, In

PB - IGI global

ER -

User Involvement, Open Service Innovations and Social Media: Lessons from a Case Study

Keywords

Access to Document

Projects

When the customer encounter the employee

Citation Styles