@inbook{1356d066999e4888b5d484ecf1578525,
title = "User Involvement, Open Service Innovations and Social Media: Lessons from a Case Study",
keywords = "socila media, innovation, libraries, blogs, open innovation",
author = "Ada Scupola and {Westh Nicolajsen}, Hanne",
year = "2014",
doi = "10.4018/978-1-4666-6182-0",
language = "English",
isbn = "9781466661820",
series = "Advances in E-Business Research Book Series",
publisher = "IGI global",
editor = "Lee, {In }",
booktitle = "Integrating Social Media into Business Practice, Applications, Management, and Models",
}