Understanding E-Services, Self services and Mobile Communications: Past Research and Future Directions

    Research output: Chapter in Book/Report/Conference proceedingPreface/postscriptResearchpeer-review

    Original languageEnglish
    Title of host publicationDeveloping Technologies in E-Services, Self-Services and Mobile Communication : New concepts
    Editorsada scupola
    Place of PublicationPhiladelphia
    PublisherIGI global
    Publication date2011
    ISBN (Print)9781609606077
    Publication statusPublished - 2011

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