Trust vs. Crisis

Research output: Contribution to journalJournal articleResearchpeer-review

Abstract

The three social phenomena -- norms, trust, and crisis -- are in this paper combined into one model that illustrates their function and relationship. Crisis is seen as a reaction to serious violations of expectations that leave people disoriented, insecure about situational norms, and unable to judge whom to trust. One logical solution to a crisis is to rebuild a shared understanding of the norms involved in any given context. Banking is used as a case. Central concepts are borrowed from Niklas Luhmann Trust (1968), Alf Ross Directives and Norms (1967), and Arthur G. Neal National Trauma & Collective Memory (1998).
Original languageEnglish
JournalNordicum - Mediterraneum
Volume9
Issue number3
Number of pages15
ISSN1670-6242
Publication statusPublished - 3 Jun 2014

Keywords

  • norms
  • Trust
  • crisis
  • Luhmann
  • Ross
  • Neal

Cite this

@article{a08a2896b0204c6492a047cea9f9155a,
title = "Trust vs. Crisis",
abstract = "The three social phenomena -- norms, trust, and crisis -- are in this paper combined into one model that illustrates their function and relationship. Crisis is seen as a reaction to serious violations of expectations that leave people disoriented, insecure about situational norms, and unable to judge whom to trust. One logical solution to a crisis is to rebuild a shared understanding of the norms involved in any given context. Banking is used as a case. Central concepts are borrowed from Niklas Luhmann Trust (1968), Alf Ross Directives and Norms (1967), and Arthur G. Neal National Trauma & Collective Memory (1998).",
keywords = "social norms, Trust, crisis, functional analyses, bankarbejde, Niklas Luhmann, Alf Ross, Arthur G. Neal, norms, Trust, crisis, Luhmann, Ross, Neal",
author = "Kirsten Mogensen",
year = "2014",
month = "6",
day = "3",
language = "English",
volume = "9",
journal = "Nordicum-Mediterraneum",
issn = "1670-6242",
publisher = "University of Akureyri",
number = "3",

}

Trust vs. Crisis. / Mogensen, Kirsten.

In: Nordicum - Mediterraneum, Vol. 9, No. 3, 03.06.2014.

Research output: Contribution to journalJournal articleResearchpeer-review

TY - JOUR

T1 - Trust vs. Crisis

AU - Mogensen, Kirsten

PY - 2014/6/3

Y1 - 2014/6/3

N2 - The three social phenomena -- norms, trust, and crisis -- are in this paper combined into one model that illustrates their function and relationship. Crisis is seen as a reaction to serious violations of expectations that leave people disoriented, insecure about situational norms, and unable to judge whom to trust. One logical solution to a crisis is to rebuild a shared understanding of the norms involved in any given context. Banking is used as a case. Central concepts are borrowed from Niklas Luhmann Trust (1968), Alf Ross Directives and Norms (1967), and Arthur G. Neal National Trauma & Collective Memory (1998).

AB - The three social phenomena -- norms, trust, and crisis -- are in this paper combined into one model that illustrates their function and relationship. Crisis is seen as a reaction to serious violations of expectations that leave people disoriented, insecure about situational norms, and unable to judge whom to trust. One logical solution to a crisis is to rebuild a shared understanding of the norms involved in any given context. Banking is used as a case. Central concepts are borrowed from Niklas Luhmann Trust (1968), Alf Ross Directives and Norms (1967), and Arthur G. Neal National Trauma & Collective Memory (1998).

KW - social norms

KW - Trust

KW - crisis

KW - functional analyses

KW - bankarbejde

KW - Niklas Luhmann

KW - Alf Ross

KW - Arthur G. Neal

KW - norms

KW - Trust

KW - crisis

KW - Luhmann

KW - Ross

KW - Neal

M3 - Journal article

VL - 9

JO - Nordicum-Mediterraneum

JF - Nordicum-Mediterraneum

SN - 1670-6242

IS - 3

ER -