Trust-Based Leadership in the Making: Implementing a Trust Reform through distributed leadership

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Abstract

I spite of the popularity of trust-based leadership in consultancy and popular management writings empirical research on the transformation from traditional top-down to trust-based leadership is still limited. In this paper we study the implementation of a trust-based leadership reform in the City of Copenhagen taking place since 2012. We focus on understanding the trust dynamics in this major transformation. We show that the implementation of trust-based leadership should be seen as an emergent process involving a variety of actors within the organization. The case study reveals that the Trust Reform may be seen as a process involving multiple actors contributing to the implementation in diverse ways. The Trust Reform is a complex and fragile process giving rise to radical changes in roles and competences needed for leaders and for employees at different levels in the organization. The study also indicates that the implementation of a radical management reform involves a complex interplay of trust relations between actors at multiple levels of the organization.
Translated title of the contributionTillidsbaseret ledelse under etablering: Implementering af tillidsreform gennem distribueret ledelse
Original languageEnglish
Publication date5 Nov 2014
Number of pages22
Publication statusPublished - 5 Nov 2014
Event8th FINT/EIASM Conference on Trust Within and Between Organisations - Coventry University, Coventry, United Kingdom
Duration: 5 Nov 20147 Nov 2014
http://www.eiasm.org/frontoffice/event_announcement.asp?event_id=1043#3955

Conference

Conference8th FINT/EIASM Conference on Trust Within and Between Organisations
LocationCoventry University
CountryUnited Kingdom
CityCoventry
Period05/11/201407/11/2014
Internet address

Keywords

  • trust
  • leadership
  • reform

Cite this

Bentzen, T. Ø., & Jagd, S. (2014). Trust-Based Leadership in the Making: Implementing a Trust Reform through distributed leadership. Paper presented at 8th FINT/EIASM Conference on Trust Within and Between Organisations , Coventry, United Kingdom.