@inproceedings{f860a830b48f11ddbe39000ea68e967b,
title = "The Use of Knowledge for Experience Service Innovation - Results from a Danish survey",
author = "Lars Fuglsang and Jon Sundbo and Flemming S{\o}rensen",
note = "http://www.reser.net/download/1067-fuglsang-sundbo-sc3b8rensen.pdf; RESER 2008 - New horizons for the role and production of services ; Conference date: 25-09-2008 Through 26-09-2008",
year = "2008",
language = "English",
isbn = "978-3-8167-7787-8",
editor = "Walter Ganz and Florian Kicherer and Alexnder Schletz",
booktitle = "New horizons for the role and production of services. RESER 2008",
publisher = "Fraunhofer IRB Verlag",
}