The manual service squeeze

Research output: Chapter in Book/Report/Conference proceeding › Book chapter › Research › peer-review

Original language	English
Title of host publication	Management des services : Convergences, contrastes et controverses
Editors	Camal Gallouj, Gilles Paché
Place of Publication	Aix-en-Provence
Publisher	Presses universitaires de Provence
Publication date	2020
Pages	33-45
ISBN (Print)	9791032002681
DOIs	https://doi.org/10.4000/books.pup.32923
Publication status	Published - 2020

Link to document

@inbook{0987f1186daa4959b5d8176d0043aa9f,

title = "The manual service squeeze",

author = "Jon Sundbo",

year = "2020",

doi = "10.4000/books.pup.32923",

language = "English",

isbn = "9791032002681",

pages = "33--45",

editor = "Camal Gallouj and Gilles Pach{\'e}",

booktitle = "Management des services",

publisher = "Presses universitaires de Provence",

address = "France",

}