The critical incident technique and everyday innovation

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

Original languageEnglish
Title of host publicationResearch Methods in Service Innovation
EditorsFlemming Sørensen, Francesco Lapenta
Place of PublicationCheltenham
PublisherEdward Elgar Publishing
Publication date2017
Pages40-59
Chapter3
ISBN (Print)978 1 78536 485 3
ISBN (Electronic) 978 1 78536 486 0
Publication statusPublished - 2017
SeriesServices, economy and innovation

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