Technostress and Organizational Sustainability within the public sector: A Scoping Review

Over the past years, due to digital transformation and the revolution im-posed by COVID-19 pandemic, new working modalities have been progres-sively adopted, introducing some challenges, especially in the public sector (PA) characterized by bureaucratic processes and increasing investment in digital infrastructure. Among the obstacles, Technostress (TS) - occupation-al stress caused by technologies that can impact the mental and physical health of employees - can undermine organizational sustainability (OS), which is aimed at achieving long-term success through responsible resource management, equity, and ethical practices, interpreted as the well-being of HR. However, in the scientific landscape, the research on this topic appears fragmented and a broad but focused review is needed to understand the phenomenon fully.
Starting from these considerations, the main purpose of this paper is to ana-lyze in depth the literature focusing on the recent debate on the effect of Technostress on Organizational Sustainability in the public sector, shed-ding light on emerging research topics related to the phenomenon. To meet this research aim, this study is based on a scoping review. Web of Science database was selected and scanned to access publications. The analysis identifies in the sample under investigation the temporal distribution of scientific contributions, the co-words cloud as well as a thematic map on the motor and emerging themes which characterize the topic under analysis. This study also proposes a research agenda for scholars while providing in-sightful suggestions from a practical point of view for researchers and pro-fessionals in public sector HR and organizational design.