Shaping, organizing, and rethinking service innovation

a multidimensional framework

Jon Sundbo, Luis Rubalcaba, Stefan Michel, Stephen Brown, Javier Reynoso

    Research output: Contribution to journalJournal articleResearchpeer-review

    Original languageEnglish
    JournalJournal of Service Management
    Volume23
    Issue number5
    Pages (from-to)696-715
    Number of pages20
    ISSN1757-5818
    DOIs
    Publication statusPublished - 2012

    Cite this

    Sundbo, Jon ; Rubalcaba, Luis ; Michel, Stefan ; Brown, Stephen ; Reynoso, Javier. / Shaping, organizing, and rethinking service innovation : a multidimensional framework. In: Journal of Service Management. 2012 ; Vol. 23, No. 5. pp. 696-715.
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    language = "English",
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    pages = "696--715",
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    Shaping, organizing, and rethinking service innovation : a multidimensional framework. / Sundbo, Jon; Rubalcaba, Luis; Michel, Stefan; Brown, Stephen; Reynoso, Javier.

    In: Journal of Service Management, Vol. 23, No. 5, 2012, p. 696-715.

    Research output: Contribution to journalJournal articleResearchpeer-review

    TY - JOUR

    T1 - Shaping, organizing, and rethinking service innovation

    T2 - a multidimensional framework

    AU - Sundbo, Jon

    AU - Rubalcaba, Luis

    AU - Michel, Stefan

    AU - Brown, Stephen

    AU - Reynoso, Javier

    PY - 2012

    Y1 - 2012

    U2 - 10.1108/09564231211269847

    DO - 10.1108/09564231211269847

    M3 - Journal article

    VL - 23

    SP - 696

    EP - 715

    JO - Journal of Service Management

    JF - Journal of Service Management

    SN - 1757-5818

    IS - 5

    ER -