Shaping, organizing, and rethinking service innovation: a multidimensional framework

Jon Sundbo, Luis Rubalcaba, Stefan Michel, Stephen Brown, Javier Reynoso

    Research output: Contribution to journalJournal articleResearchpeer-review

    Original languageEnglish
    JournalJournal of Service Management
    Volume23
    Issue number5
    Pages (from-to)696-715
    Number of pages20
    ISSN1757-5818
    DOIs
    Publication statusPublished - 2012

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