Service Innovation Research Methods

Francesco Lapenta, Flemming Sørensen

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Abstract

This introductory chapter of the service innovation research methods book introduces the aim and purpose of the book. It describes the theoretical framework that underpins the book and its individual chapters. The framework includes considerations about a) the theoretical and methodological dimensions of service innovation, b) contemporary trends in service innovation and research, and c) society’s expectations of service innovation research. Additionally, the chapter introduces the content of the individual chapters and thus provides an overview of the contents of the book.
Original languageEnglish
Title of host publicationResearch Methods in Service Innovation
EditorsFlemming Sørensen, Francesco Lapenta
Number of pages18
Place of PublicationCheltenham, UK Northampton, MA, USA
PublisherEdward Elgar Publishing
Publication date2017
Pages1-18
Chapter1
ISBN (Print)9781785364853
ISBN (Electronic)9781785364860
DOIs
Publication statusPublished - 2017

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