Service improvement and innovation

Research output: Chapter in Book/Report/Conference proceedingEncyclopedia chapterResearchpeer-review

Original languageEnglish
Title of host publicationThe SAGE Encyclopedia of Quality and the Service Economy
EditorsSu-Mi Dahlgaard-Park
Place of PublicationLondon
PublisherSAGE Publications
Publication date2015
Pages692-696
ISBN (Print)978-1-4522-5672-6
ISBN (Electronic) 9781483346366
DOIs
Publication statusPublished - 2015

Cite this

Sundbo, J. (2015). Service improvement and innovation. In S-M. Dahlgaard-Park (Ed.), The SAGE Encyclopedia of Quality and the Service Economy (pp. 692-696). London: SAGE Publications. https://doi.org/10.4135/9781483346366.n193
Sundbo, Jon. / Service improvement and innovation. The SAGE Encyclopedia of Quality and the Service Economy. editor / Su-Mi Dahlgaard-Park. London : SAGE Publications, 2015. pp. 692-696
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Sundbo, J 2015, Service improvement and innovation. in S-M Dahlgaard-Park (ed.), The SAGE Encyclopedia of Quality and the Service Economy. SAGE Publications, London, pp. 692-696. https://doi.org/10.4135/9781483346366.n193

Service improvement and innovation. / Sundbo, Jon.

The SAGE Encyclopedia of Quality and the Service Economy. ed. / Su-Mi Dahlgaard-Park. London : SAGE Publications, 2015. p. 692-696.

Research output: Chapter in Book/Report/Conference proceedingEncyclopedia chapterResearchpeer-review

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AU - Sundbo, Jon

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DO - 10.4135/9781483346366.n193

M3 - Encyclopedia chapter

SN - 978-1-4522-5672-6

SP - 692

EP - 696

BT - The SAGE Encyclopedia of Quality and the Service Economy

A2 - Dahlgaard-Park, Su-Mi

PB - SAGE Publications

CY - London

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Sundbo J. Service improvement and innovation. In Dahlgaard-Park S-M, editor, The SAGE Encyclopedia of Quality and the Service Economy. London: SAGE Publications. 2015. p. 692-696 https://doi.org/10.4135/9781483346366.n193