Service Encounter Based: Innovation and Tourism

    Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

    Original languageEnglish
    Title of host publicationKnowledge Management in Tourism : Policy and Governance Applications
    EditorsEudardo Fayos Sola, Joao Albino Matos da Silva, Jafar Jafari
    Place of PublicationBingley
    PublisherEmerald Group Publishing
    Publication date28 Dec 2012
    ISBN (Print)9781780529806
    Publication statusPublished - 28 Dec 2012
    SeriesBridging Tourism Theory and Practice

    Cite this

    Sørensen, F., & Jensen, J. F. (2012). Service Encounter Based: Innovation and Tourism. In E. Fayos Sola, J. A. M. da Silva, & J. Jafari (Eds.), Knowledge Management in Tourism: Policy and Governance Applications (pp. 129-150). Emerald Group Publishing. Bridging Tourism Theory and Practice, Vol.. 4