| Original language | English |
|---|---|
| Title of host publication | Handbook of service business : Management, Marketing, Innovation and Internationalisation |
| Editors | John R. Bryson, Peter W. Daniels |
| Number of pages | 32 |
| Place of Publication | Cheltenham |
| Publisher | Edward Elgar Publishing |
| Publication date | Apr 2015 |
| Chapter | 11 |
| ISBN (Print) | 978 1 78100 040 3 |
| ISBN (Electronic) | 978 1 78100 041 0 |
| Publication status | Published - Apr 2015 |
Cite this
Sundbo, J. (2015). Service and experience. In J. R. Bryson, & P. W. Daniels (Eds.), Handbook of service business: Management, Marketing, Innovation and Internationalisation Cheltenham: Edward Elgar Publishing.
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Sundbo, J 2015, Service and experience. in JR Bryson & PW Daniels (eds), Handbook of service business: Management, Marketing, Innovation and Internationalisation. Edward Elgar Publishing, Cheltenham.
Service and experience. / Sundbo, Jon.
Handbook of service business: Management, Marketing, Innovation and Internationalisation. ed. / John R. Bryson; Peter W. Daniels. Cheltenham : Edward Elgar Publishing, 2015.Research output: Chapter in Book/Report/Conference proceeding › Book chapter › Research › peer-review
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Sundbo J. Service and experience. In Bryson JR, Daniels PW, editors, Handbook of service business: Management, Marketing, Innovation and Internationalisation. Cheltenham: Edward Elgar Publishing. 2015