Service and experience

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

Original languageEnglish
Title of host publicationHandbook of service business : Management, Marketing, Innovation and Internationalisation
EditorsJohn R. Bryson, Peter W. Daniels
Number of pages32
Place of PublicationCheltenham
PublisherEdward Elgar Publishing
Publication dateApr 2015
Chapter11
ISBN (Print)978 1 78100 040 3
ISBN (Electronic)978 1 78100 041 0
Publication statusPublished - Apr 2015

Cite this

Sundbo, J. (2015). Service and experience. In J. R. Bryson, & P. W. Daniels (Eds.), Handbook of service business: Management, Marketing, Innovation and Internationalisation Edward Elgar Publishing.