Service and experience

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Original languageEnglish
Title of host publicationHandbook of service business : Management, Marketing, Innovation and Internationalisation
EditorsJohn R. Bryson, Peter W. Daniels
Number of pages32
Place of PublicationCheltenham
PublisherEdward Elgar Publishing
Publication dateApr 2015
Chapter11
ISBN (Print)978 1 78100 040 3
ISBN (Electronic)978 1 78100 041 0
Publication statusPublished - Apr 2015

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