| Original language | English |
|---|---|
| Title of host publication | Research Methods in Service Innovation |
| Editors | Flemming Sørensen, Francesco Lapenta |
| Place of Publication | Cheltenham |
| Publisher | Edward Elgar Publishing |
| Publication date | Mar 2017 |
| Pages | 19-39 |
| Chapter | 2 |
| ISBN (Print) | 9781785364853 |
| ISBN (Electronic) | 9781785364860 |
| Publication status | Published - Mar 2017 |
| Series | Services, economy and innovation |
|---|
Cite this
Sundbo, J. (2017). Quantitative measurement instruments: a case of developing a method for measuring innovation in service firms. In F. Sørensen, & F. Lapenta (Eds.), Research Methods in Service Innovation (pp. 19-39). Edward Elgar Publishing. Services, economy and innovation