Quantitative measurement instruments: a case of developing a method for measuring innovation in service firms

Jon Sundbo

Quantitative measurement instruments: a case of developing a method for measuring innovation in service firms

Research output: Chapter in Book/Report/Conference proceeding › Book chapter › Research › peer-review

Original language	English
Title of host publication	Research Methods in Service Innovation
Editors	Flemming Sørensen, Francesco Lapenta
Place of Publication	Cheltenham
Publisher	Edward Elgar Publishing
Publication date	Mar 2017
Pages	19-39
Chapter	2
ISBN (Print)	9781785364853
ISBN (Electronic)	9781785364860
Publication status	Published - Mar 2017

Series	Services, economy and innovation

Cite this

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title = "Quantitative measurement instruments: a case of developing a method for measuring innovation in service firms",

author = "Jon Sundbo",

year = "2017",

month = mar,

language = "English",

isbn = "9781785364853",

series = "Services, economy and innovation",

publisher = "Edward Elgar Publishing",

pages = "19--39",

editor = "Flemming S{\o}rensen and Lapenta, {Francesco }",

booktitle = "Research Methods in Service Innovation",

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Quantitative measurement instruments : a case of developing a method for measuring innovation in service firms. / Sundbo, Jon.

Research Methods in Service Innovation. ed. / Flemming Sørensen; Francesco Lapenta. Cheltenham : Edward Elgar Publishing, 2017. p. 19-39 (Services, economy and innovation).

Research output: Chapter in Book/Report/Conference proceeding › Book chapter › Research › peer-review

TY - CHAP

T1 - Quantitative measurement instruments

T2 - a case of developing a method for measuring innovation in service firms

AU - Sundbo, Jon

PY - 2017/3

Y1 - 2017/3

M3 - Book chapter

SN - 9781785364853

T3 - Services, economy and innovation

SP - 19

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BT - Research Methods in Service Innovation

A2 - Sørensen, Flemming

A2 - Lapenta, Francesco

PB - Edward Elgar Publishing

CY - Cheltenham

ER -