Principles for enabling deep secondary design

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User-based redesign after implementation has been studied in many contexts gone by many different names, such as appropriation of technology, malleable design and secondary design. The phenomenon of redesigning content has mainly revolved around technologies such as Facebook, Twitter, or Wikipedia or portal-based technology with configuration abilities, with very little focus on technologies where users can change both functionality, content and the level of technology complexity. We coin this type of secondary design deep secondary design. In this paper, we investigate how to enable deep secondary design by analyzing two cases where secondary designers fundamentally change functionality, content and technology complexity level. The first case redesigns a decision model for agile development in an insurance company; the second creates a contingency model for choosing project management tools and techniques in a hospital. Our analysis of the two cases leads to the identification of four principles of design implementation that primary designers can apply to enable secondary design and four corresponding design implementation principles that secondary designers themselves need to apply.
Original languageEnglish
Title of host publicationNordic Contributions in IS Research : 8th Scandinavian Conference on Information Systems
EditorsSusanne Stigberg, Joackim Karlsen, Harald Holone, Cathrine Linnes
Publication date2017
ISBN (Print)1865-1348, 9783319646954
ISBN (Electronic)1865-1356, 978-3-319-64695-4
Publication statusPublished - 2017
Event8th Scandinavian Conference on Information Systems: Challenging Smart - Høgskolen i Østfold, Halden, Norway
Duration: 6 Aug 20179 Aug 2017


Conference8th Scandinavian Conference on Information Systems
LocationHøgskolen i Østfold
Internet address
SeriesLecture Notes in Business Information Processing


  • Principles
  • Design theory
  • Secondary design
  • Case study

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