Polite Interactions with Robots

Luciana Benotti, Patrick Rowan Blackburn

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review


We sketch an inference architecture that permits linguistic aspects of politeness to be interpreted; we do so by applying the ideas of politeness theory to the SCARE corpus of task-oriented dialogues, a type of dialogue of particular relevance to robotics. The fragment of the SCARE corpus we analyzed contains 77 uses of politeness strategies: our inference architecture covers 58 of them using classical AI planning techniques; the remainder require other forms of means-ends inference. So by the end of the paper we will have discussed in some detail how to interpret automatically different forms of politeness — but should we do so? We conclude with some brief remarks on the issues involved.
Original languageEnglish
Title of host publicationWhat Social Robots Can and Should Do : Proceedings of Robophilosophy 2016 / TRANSOR 2016
EditorsJohanna Seibt, Marco Nørskov, Søren Schack Andersen
Number of pages10
Place of PublicationAmsterdam
PublisherIOS Press
Publication date2016
ISBN (Electronic)9781614997085
Publication statusPublished - 2016
EventInternational Research Conference Robophilosophy 2016: What Social Robots Can and Should Do - Aarhus University, Aarhus, Denmark
Duration: 17 Oct 201621 Oct 2016


ConferenceInternational Research Conference Robophilosophy 2016
LocationAarhus University
Internet address
SeriesFrontiers in Artificial Intelligence and Applications


  • politeness theory
  • positive face
  • negative face
  • face threatening acts
  • situated interaction
  • task-oriented dialogues
  • conversational implicature

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