Performance managenemt: External challenges and internal decouplings

Claus Brygger Jacobi

Research output: Contribution to conferencePaperResearch

Abstract

This paper attempts to identify barriers that prevent performance management from being
genuinely result-based. By observing what happened when a Danish workfare reform was
implemented by applying performance management, it becomes apparent that there exists
internal decouplings on and between two levels; a decoupling between the
monitoring/evaluation of established performance indicators and the revising of these for
policy-making on future interventions, and a decoupling between the strategic
political/administrative level and operational street-level, inhibiting its adaption to local
circumstances. It is argued that the existence and severity of these internal decouplings
can best be explained by relating it to the overall governance blend and the character of
the public policy problem, which are here described as external challenges.
Original languageEnglish
Publication date2012
Number of pages16
Publication statusPublished - 2012
EventInternational Research Society for Public Management XVI Conference - University of Rome “Tor Vergata”, Rome, Italy
Duration: 11 Apr 201213 Apr 2012
http://www.irspm.net/conferences/past-conferences/125-international-research-society-for-public-management-xvi-conference.html

Conference

ConferenceInternational Research Society for Public Management XVI Conference
LocationUniversity of Rome “Tor Vergata”
Country/TerritoryItaly
CityRome
Period11/04/201213/04/2012
Internet address

Keywords

  • Performance management
  • Internal decouplings
  • Danish employment policy

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