Perceptions of FM service encounters

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Original language	English
Title of host publication	Research Papers. Advancing Knowledge in Facilities Management : People make facilities management
Editors	Keith Alexander, Ilfryn Price
Place of Publication	Holland
Publisher	EuroFM
Publication date	2015
Publication status	Published - 2015
Event	EFMC 2015: FM! Stand out from the crowd - Glasgow, United Kingdom Duration: 31 May 2015 → 3 Jun 2015

Cite this

@inproceedings{20e4b572f651481db1b5c072b6b5a327,

title = "Perceptions of FM service encounters",

author = "Ada Scupola and Hansen, {Anne Vorre}",

year = "2015",

language = "English",

editor = "Keith Alexander and Ilfryn Price",

booktitle = "Research Papers. Advancing Knowledge in Facilities Management",

publisher = "EuroFM",

address = "Netherlands",

note = "null ; Conference date: 31-05-2015 Through 03-06-2015",

}