Perceptions of FM service encounters

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Original languageEnglish
Title of host publicationResearch Papers. Advancing Knowledge in Facilities Management : People make facilities management
EditorsKeith Alexander, Ilfryn Price
Place of PublicationHolland
PublisherEuroFM
Publication date2015
Publication statusPublished - 2015
EventEFMC 2015: FM! Stand out from the crowd - Glasgow, United Kingdom
Duration: 31 May 20153 Jun 2015

Conference

ConferenceEFMC 2015
CountryUnited Kingdom
CityGlasgow
Period31/05/201503/06/2015

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