Motivators and inhibitors of e-Residency adoption for global e-entrepreneurship

Linda Uljala, Ada Scupola

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Abstract

One of the recent technological innovations influencing entrepreneurial practices in the global sphere is Estonian e-Residency. E-residency is an example of a service where the boundaries between the hardware (the product enabling the service) and the service itself become very blurred, thus giving rise to what has been called in the literature ‘service encapsulation’. Given its newness, this study investigates the motivators and inhibitors of Estonian e-Residency adoption for global e-entrepreneurship. The theory of diffusion of innovations is applied to conduct a qualitative investigation from the e-entrepreneur’s perspective. Findings show that a number of factors characterize the e-Residency adoption process and that such a process might be more complicated than what is expected at first glance.
Original languageEnglish
Title of host publicationServices, Experiences and Innovation : Integrating and Extending Research
EditorsAda Scupola, Lars Fuglsang
Number of pages16
Place of PublicationCheltenham
PublisherEdward Elgar Publishing
Publication date2018
Pages208-223
Chapter11
ISBN (Print)978-1-78811-429-5
ISBN (Electronic)9781788114301
Publication statusPublished - 2018
SeriesServices, economy and innovation

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