Making and playing with customer journeys

Sune Klok Gudiksen, Connie Svabo

    Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

    Original languageEnglish
    Title of host publicationSituated Design Methods
    EditorsJesper Simonsen, Connie Svabo, Sara Malou Strandvad, Kristine Samson, Morten Hertzum, Ole Erik Hansen
    Place of PublicationCambridge, MA
    PublisherMIT Press
    Publication date2014
    Pages139-160
    Chapter8
    ISBN (Print)9780262027632
    ISBN (Electronic)9780262320993
    Publication statusPublished - 2014
    SeriesDesign thinking, design theory

    Keywords

    • design

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