Living labs as a methodology for service design - an analysis based on cases and discussions from a systems approach viewpoint

Mika Yasuoka, Fumiya Akasaka, Atsushi Kimura, Masayuki Ihara

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review


Recently "Living Labs (LLs)" have attracted attentions as a method which aims at actively involving citizens for longer term to co-create service. Despite its increased interests, there is no unified definition of what LLs are. In order to develop a service successfully by utilizing this approach, it is of critical importance to understand the methodology in depth, and then localize them to fit to conditions in practice. In this paper, we investigated preceding LL cases in Japan and Scandinavia, depict the methodological features of LL, and review them from the systems approach perspective.
Original languageEnglish
Title of host publicationDS 92: Proceedings of the DESIGN 2018 15th International Design Conference
PublisherDesign Society
Publication date2018
ISBN (Electronic)978-953-7738-59-4
Publication statusPublished - 2018
Externally publishedYes
EventThe International Design Conference - DESIGN 2018 - Hotel Dubrovnik Palace, Dubrovnik, Croatia
Duration: 21 May 201824 May 2018


ConferenceThe International Design Conference - DESIGN 2018
LocationHotel Dubrovnik Palace
Internet address

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