Joint enterprise and the role of the intermediator: Challenges managing groupware in global virtual teams

Pernille Bjørn, Jesper Simonsen

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

    Abstract

    Managing groupware technologies in global virtual teams is viewed as a process of integrating technology and collaboration. This involves a continual negotia-tion of the team’s goals, processes, and technology. We investigate organizational factors constraining this integration process, by analyzing the failure of inte-grating groupware into two global virtual teams within industry. We present an empirically driven interpretive case study conducted in a large distributed global or-ganization. Based on the empirical observations, we reveal two organizational factors challenging the inte-gration process: The importance of joint enterprise and the role of the intermediator.
    Original languageEnglish
    Title of host publicationDEXA 2005, Sixteenth International Workshop on Database and Expert Systems Applications : 5th International Workshop on Web Based collaboration W10, WBC'05
    EditorsWaldemar Wieczerzycki
    PublisherIEEE Computer Society Press
    Publication date2005
    Pages609-615
    ISBN (Print)0-7695-2424-9
    DOIs
    Publication statusPublished - 2005
    EventDEXA'05 - Copenhagen, Denmark
    Duration: 22 Aug 200526 Aug 2005
    Conference number: 16

    Conference

    ConferenceDEXA'05
    Number16
    CountryDenmark
    CityCopenhagen
    Period22/08/200526/08/2005

    Keywords

    • CSCW
    • Global virtual teams
    • industry
    • groupware integration

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