Is Success in IT Projects a Fata Morgana? A Case Study of a Large Healthcare IT Project

Research output: Contribution to conferencePaperResearchpeer-review


A Fata Morgana is a far-sight vision that disappears when you get closer. In a case study of a large healthcare system we find the notion of success to have the same characteristics as a fata morgana. We present the case and give an account of how it can be considered a project success. We then bring in the public opinion as seen through newspaper stories about the same case – and the success disappears again. This is important because we can use this dichotomy to identify coping strategies one can use as project owner and/or project manager to define and ensure that the project will be perceived as a success. We conclude the paper by summing up the coping strategies identified in a resulting framework.
Original languageEnglish
Publication date2019
Number of pages14
Publication statusPublished - 2019
Event10th Scandinavian Conference on Information Systems - Nokia, Finland
Duration: 11 Aug 201914 Aug 2019
Conference number: 10


Conference10th Scandinavian Conference on Information Systems

Cite this