Involving users in complex service systems’ innovation processes by means of ICT-based tools: The case of Facility Management services

Giulia Nardelli, Ada Scupola

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Original languageEnglish
Title of host publicationSIG SVC 2013 Workshop : Workshop theme: Delivering and Managing Services in “Systems of Service Systems
Number of pages16
PublisherICIS
Publication date2013
Publication statusPublished - 2013
EventService Science: SIG SVC 2013 Workshop: Pre-ICIS Workshop on Service Science - Milano, Milano, Italy
Duration: 15 Dec 201315 Dec 2013
http://servicescience.wiwi.uni-frankfurt.de/sig-svc-2013/

Workshop

WorkshopService Science: SIG SVC 2013 Workshop
LocationMilano
CountryItaly
CityMilano
Period15/12/201315/12/2013
Internet address

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