Involvement Without Participation? (Mis-) Managing the Psychosocial Working Environment in a Knowledge-Intensive Organisation

    Research output: Contribution to journalJournal articleResearch


    The article presents a case study of a knowledge-intensive company that launched a 2-year project to improve their psychosocial working environment. All parties agreed on the project, and the methods used aimed to promote the involvement of the employees. Surprisingly, the psychosocial working environment did not improve; on the contrary, it deteriorated. The article highlights cultural and structural obstacles to the process, including an inadequate understanding of organisational learning and a narrow focus on market and competition. The endeavours did not consistently increase delegation and participation. In order to develop a more sustainable and viable psychosocial working environment, a broader and more democratic notion of organisational learning and managing is proposed.
    Translated title of the contributionInvolvering uden deltagelse?: Styring eller forsømmelse af det psykiske arbejdsmiljø?
    Original languageEnglish
    Book seriesSkriftserie for Center for Arbejdslivsforskning (CAF)
    Issue number1
    Number of pages27
    Publication statusPublished - 2012


    • knowledge-intensive organisation
    • organisational learning
    • participation
    • psychosocial working environment
    • discipline


    Cite this