| Original language | English |
|---|---|
| Title of host publication | Advances in Services Innovations |
| Editors | Dieter Spath, Klaus-Peter Fähnrich |
| Number of pages | 20 |
| Place of Publication | Berlin |
| Publisher | Kluwer Academic Publishers |
| Publication date | 2006 |
| Pages | 131-150 |
| ISBN (Print) | 10 3-540-29858-4 |
| Publication status | Published - 2006 |
Innovation and Learning in Services - The Involvement of Employees
Research output: Chapter in Book/Report/Conference proceeding › Book chapter › Research