Innovation and Financial Inclusion in Kenya

A Case Study of M-PESA

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

Abstract

This chapter analyzes the role of financial innovation and mobile phone technologies to financial inclusion in Kenya. In order to do so, a case study on M-PESA is conducted, the leading mobile service of money transfers in Africa, which is offered by Safaricom. M-PESA services are cheap and easy to use in comparison to other formal and informal providers of financial services. It solves two different problems in Kenya: customers do not have to travel anymore long distances to reach financial services and more people can afford them. As result and in line with the literature, this chapter suggests that M-PESA services can be considered a type of disruptive innovation that promotes financial inclusion and wealth growth in Kenya.
Original languageEnglish
Title of host publicationTechnological Integration as a Catalyst for Industrial Development and Economic Growth
EditorsBryan Christiansen, Ülkü Yüksel
Place of PublicationHershey, PA
PublisherIGI global
Publication date2017
Pages207-227
Chapter8
ISBN (Print)9781522523192
ISBN (Electronic) 9781522523208
Publication statusPublished - 2017
SeriesAdvances in finance, accounting, and economics (AFAE) book series

Cite this

Omanga, J., & Dreyer, J. K. (2017). Innovation and Financial Inclusion in Kenya: A Case Study of M-PESA. In B. Christiansen, & Ü. Yüksel (Eds.), Technological Integration as a Catalyst for Industrial Development and Economic Growth (pp. 207-227). Hershey, PA: IGI global. Advances in finance, accounting, and economics (AFAE) book series
Omanga, Josphat ; Dreyer, Johannes Kabderian. / Innovation and Financial Inclusion in Kenya : A Case Study of M-PESA. Technological Integration as a Catalyst for Industrial Development and Economic Growth. editor / Bryan Christiansen ; Ülkü Yüksel. Hershey, PA : IGI global, 2017. pp. 207-227 (Advances in finance, accounting, and economics (AFAE) book series).
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abstract = "This chapter analyzes the role of financial innovation and mobile phone technologies to financial inclusion in Kenya. In order to do so, a case study on M-PESA is conducted, the leading mobile service of money transfers in Africa, which is offered by Safaricom. M-PESA services are cheap and easy to use in comparison to other formal and informal providers of financial services. It solves two different problems in Kenya: customers do not have to travel anymore long distances to reach financial services and more people can afford them. As result and in line with the literature, this chapter suggests that M-PESA services can be considered a type of disruptive innovation that promotes financial inclusion and wealth growth in Kenya.",
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Omanga, J & Dreyer, JK 2017, Innovation and Financial Inclusion in Kenya: A Case Study of M-PESA. in B Christiansen & Ü Yüksel (eds), Technological Integration as a Catalyst for Industrial Development and Economic Growth. IGI global, Hershey, PA, Advances in finance, accounting, and economics (AFAE) book series, pp. 207-227.

Innovation and Financial Inclusion in Kenya : A Case Study of M-PESA. / Omanga, Josphat; Dreyer, Johannes Kabderian.

Technological Integration as a Catalyst for Industrial Development and Economic Growth. ed. / Bryan Christiansen; Ülkü Yüksel. Hershey, PA : IGI global, 2017. p. 207-227 (Advances in finance, accounting, and economics (AFAE) book series).

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

TY - CHAP

T1 - Innovation and Financial Inclusion in Kenya

T2 - A Case Study of M-PESA

AU - Omanga, Josphat

AU - Dreyer, Johannes Kabderian

PY - 2017

Y1 - 2017

N2 - This chapter analyzes the role of financial innovation and mobile phone technologies to financial inclusion in Kenya. In order to do so, a case study on M-PESA is conducted, the leading mobile service of money transfers in Africa, which is offered by Safaricom. M-PESA services are cheap and easy to use in comparison to other formal and informal providers of financial services. It solves two different problems in Kenya: customers do not have to travel anymore long distances to reach financial services and more people can afford them. As result and in line with the literature, this chapter suggests that M-PESA services can be considered a type of disruptive innovation that promotes financial inclusion and wealth growth in Kenya.

AB - This chapter analyzes the role of financial innovation and mobile phone technologies to financial inclusion in Kenya. In order to do so, a case study on M-PESA is conducted, the leading mobile service of money transfers in Africa, which is offered by Safaricom. M-PESA services are cheap and easy to use in comparison to other formal and informal providers of financial services. It solves two different problems in Kenya: customers do not have to travel anymore long distances to reach financial services and more people can afford them. As result and in line with the literature, this chapter suggests that M-PESA services can be considered a type of disruptive innovation that promotes financial inclusion and wealth growth in Kenya.

M3 - Book chapter

SN - 9781522523192

SP - 207

EP - 227

BT - Technological Integration as a Catalyst for Industrial Development and Economic Growth

A2 - Christiansen, Bryan

A2 - Yüksel, Ülkü

PB - IGI global

CY - Hershey, PA

ER -

Omanga J, Dreyer JK. Innovation and Financial Inclusion in Kenya: A Case Study of M-PESA. In Christiansen B, Yüksel Ü, editors, Technological Integration as a Catalyst for Industrial Development and Economic Growth. Hershey, PA: IGI global. 2017. p. 207-227. (Advances in finance, accounting, and economics (AFAE) book series).