Information Classification on University Websites

A Two-Country Card Sort Study

Ather Nawaz, Torkil Clemmensen, Morten Hertzum

Research output: Contribution to journalConference articleResearchpeer-review

Abstract

Websites are increasingly used as a medium for providing information to university students. The quality of a university website depends on how well the students’ information classification fits with the structure of the information on the website. This paper investigates the information classification of 14 Danish and 14 Pakistani students and compares it with the information classification of their university website. Brainstorming, card sorting, and task exploration activities were used to discover similarities and differences in the participating students’ classification of website information and their ability to navigate the websites. The results of the study indicate group differences in user classification and related task-performance differences. The main implications of the study are that (a) the edit distance appears a useful measure in cross-country HCI research and practice and (b) the comparative approach of thematic and taxonomic analysis can be used to understand classification and website structure.
Original languageEnglish
JournalProceedings / Information Systems Research In Scandinavia (IRIS)
Volume2
Pages (from-to)109-122
Number of pages14
ISSNx000-0036
Publication statusPublished - 2011

Cite this

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title = "Information Classification on University Websites: A Two-Country Card Sort Study",
abstract = "Websites are increasingly used as a medium for providing information to university students. The quality of a university website depends on how well the students’ information classification fits with the structure of the information on the website. This paper investigates the information classification of 14 Danish and 14 Pakistani students and compares it with the information classification of their university website. Brainstorming, card sorting, and task exploration activities were used to discover similarities and differences in the participating students’ classification of website information and their ability to navigate the websites. The results of the study indicate group differences in user classification and related task-performance differences. The main implications of the study are that (a) the edit distance appears a useful measure in cross-country HCI research and practice and (b) the comparative approach of thematic and taxonomic analysis can be used to understand classification and website structure.",
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Information Classification on University Websites : A Two-Country Card Sort Study. / Nawaz, Ather; Clemmensen, Torkil; Hertzum, Morten.

In: Proceedings / Information Systems Research In Scandinavia (IRIS), Vol. 2, 2011, p. 109-122.

Research output: Contribution to journalConference articleResearchpeer-review

TY - GEN

T1 - Information Classification on University Websites

T2 - A Two-Country Card Sort Study

AU - Nawaz, Ather

AU - Clemmensen, Torkil

AU - Hertzum, Morten

PY - 2011

Y1 - 2011

N2 - Websites are increasingly used as a medium for providing information to university students. The quality of a university website depends on how well the students’ information classification fits with the structure of the information on the website. This paper investigates the information classification of 14 Danish and 14 Pakistani students and compares it with the information classification of their university website. Brainstorming, card sorting, and task exploration activities were used to discover similarities and differences in the participating students’ classification of website information and their ability to navigate the websites. The results of the study indicate group differences in user classification and related task-performance differences. The main implications of the study are that (a) the edit distance appears a useful measure in cross-country HCI research and practice and (b) the comparative approach of thematic and taxonomic analysis can be used to understand classification and website structure.

AB - Websites are increasingly used as a medium for providing information to university students. The quality of a university website depends on how well the students’ information classification fits with the structure of the information on the website. This paper investigates the information classification of 14 Danish and 14 Pakistani students and compares it with the information classification of their university website. Brainstorming, card sorting, and task exploration activities were used to discover similarities and differences in the participating students’ classification of website information and their ability to navigate the websites. The results of the study indicate group differences in user classification and related task-performance differences. The main implications of the study are that (a) the edit distance appears a useful measure in cross-country HCI research and practice and (b) the comparative approach of thematic and taxonomic analysis can be used to understand classification and website structure.

M3 - Conference article

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JO - Proceedings / Information Systems Research In Scandinavia (IRIS)

JF - Proceedings / Information Systems Research In Scandinavia (IRIS)

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