Information Classification on University Websites

A Cross-Country Card Sort Study

Ather Nawaz, Torkil Clemmensen, Morten Hertzum

    Research output: Contribution to journalConference articleResearchpeer-review

    Abstract

    Websites are increasingly used as a medium for providing information to university students. The quality of a university website depends on how well the students’ information classification fits with the structure of the information on the website. This paper investigates the information classification of 14 Danish and 14 Pakistani students and compares it with the information classification of their university website. Brainstorming, card sorting and task exploration activities were used to discover similarities and differences in the participating students’ classification of website information and their ability to navigate the websites. The results of the study indicated group differences in user classification and related task performances differences. The main implications of the study were that (a) the edit distance appears a useful measure in cross-country HCI research and practice and (b) the comparative approach of thematic and taxonomic analysis can be used to understand classification and website structure.
    Original languageEnglish
    JournalTUCS Lecture Notes
    Volume34
    Issue number15
    Pages (from-to)528-542
    Number of pages15
    ISSN1797-8823
    Publication statusPublished - 2011

    Cite this

    Nawaz, A., Clemmensen, T., & Hertzum, M. (2011). Information Classification on University Websites: A Cross-Country Card Sort Study. TUCS Lecture Notes, 34(15), 528-542.
    Nawaz, Ather ; Clemmensen, Torkil ; Hertzum, Morten. / Information Classification on University Websites : A Cross-Country Card Sort Study. In: TUCS Lecture Notes. 2011 ; Vol. 34, No. 15. pp. 528-542.
    @inproceedings{17795f897af2479c83852fcec113fe50,
    title = "Information Classification on University Websites: A Cross-Country Card Sort Study",
    abstract = "Websites are increasingly used as a medium for providing information to university students. The quality of a university website depends on how well the students’ information classification fits with the structure of the information on the website. This paper investigates the information classification of 14 Danish and 14 Pakistani students and compares it with the information classification of their university website. Brainstorming, card sorting and task exploration activities were used to discover similarities and differences in the participating students’ classification of website information and their ability to navigate the websites. The results of the study indicated group differences in user classification and related task performances differences. The main implications of the study were that (a) the edit distance appears a useful measure in cross-country HCI research and practice and (b) the comparative approach of thematic and taxonomic analysis can be used to understand classification and website structure.",
    keywords = "website structure, information architecture, classification, categorization, card sorting",
    author = "Ather Nawaz and Torkil Clemmensen and Morten Hertzum",
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    }

    Nawaz, A, Clemmensen, T & Hertzum, M 2011, 'Information Classification on University Websites: A Cross-Country Card Sort Study', TUCS Lecture Notes, vol. 34, no. 15, pp. 528-542.

    Information Classification on University Websites : A Cross-Country Card Sort Study. / Nawaz, Ather; Clemmensen, Torkil; Hertzum, Morten.

    In: TUCS Lecture Notes, Vol. 34, No. 15, 2011, p. 528-542.

    Research output: Contribution to journalConference articleResearchpeer-review

    TY - GEN

    T1 - Information Classification on University Websites

    T2 - A Cross-Country Card Sort Study

    AU - Nawaz, Ather

    AU - Clemmensen, Torkil

    AU - Hertzum, Morten

    PY - 2011

    Y1 - 2011

    N2 - Websites are increasingly used as a medium for providing information to university students. The quality of a university website depends on how well the students’ information classification fits with the structure of the information on the website. This paper investigates the information classification of 14 Danish and 14 Pakistani students and compares it with the information classification of their university website. Brainstorming, card sorting and task exploration activities were used to discover similarities and differences in the participating students’ classification of website information and their ability to navigate the websites. The results of the study indicated group differences in user classification and related task performances differences. The main implications of the study were that (a) the edit distance appears a useful measure in cross-country HCI research and practice and (b) the comparative approach of thematic and taxonomic analysis can be used to understand classification and website structure.

    AB - Websites are increasingly used as a medium for providing information to university students. The quality of a university website depends on how well the students’ information classification fits with the structure of the information on the website. This paper investigates the information classification of 14 Danish and 14 Pakistani students and compares it with the information classification of their university website. Brainstorming, card sorting and task exploration activities were used to discover similarities and differences in the participating students’ classification of website information and their ability to navigate the websites. The results of the study indicated group differences in user classification and related task performances differences. The main implications of the study were that (a) the edit distance appears a useful measure in cross-country HCI research and practice and (b) the comparative approach of thematic and taxonomic analysis can be used to understand classification and website structure.

    KW - website structure

    KW - information architecture

    KW - classification

    KW - categorization

    KW - card sorting

    M3 - Conference article

    VL - 34

    SP - 528

    EP - 542

    JO - TUCS Lecture Notes

    JF - TUCS Lecture Notes

    SN - 1797-8823

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    ER -