Abstract
| Original language | English |
|---|---|
| Title of host publication | Proceedings of the GROUP 2009 Conference on Supporting Group Work |
| Number of pages | 10 |
| Publisher | Association for Computing Machinery |
| Publication date | 2009 |
| Pages | 321-330 |
| ISBN (Print) | 978-1-60558-500-0 |
| DOIs | |
| Publication status | Published - 2009 |
| Event | GROUP 2009 - Sanibel, FL, United States Duration: 10 May 2009 → 13 May 2009 |
Conference
| Conference | GROUP 2009 |
|---|---|
| Country | United States |
| City | Sanibel, FL |
| Period | 10/05/2009 → 13/05/2009 |
Keywords
- Adoption
- Diffusion
- Healthcare
- Electronic medication record
- Organizational implementation
Cite this
}
Implementing New Ways of Working : Interventions and their Effect on the Use of an Electronic Medication Record. / Granlien, Maren Sander; Hertzum, Morten.
Proceedings of the GROUP 2009 Conference on Supporting Group Work. Association for Computing Machinery, 2009. p. 321-330.Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review
TY - GEN
T1 - Implementing New Ways of Working
T2 - Interventions and their Effect on the Use of an Electronic Medication Record
AU - Granlien, Maren Sander
AU - Hertzum, Morten
PY - 2009
Y1 - 2009
N2 - Successful deployment of information technology (IT) involves implementation of new ways of working. Under-recognition of this organizational element of implementation entails considerable risk of not attaining the benefits that motivated deployment, yet knowledge of how to work systematically with organizational implementation is sparse. This study investigates a set of interventions undertaken to implement one mandated procedure associated with an electronic medication record, namely that all information about medication is recorded in the system. Medical record audits show that the interventions, which were devised and performed as part of the study, significantly lowered the number of records that violated the procedure. This positive effect was, however, not achieved until multiple interventions had been employed, and there is some indication that the effect may be wearing off after the interventions have ended. We discuss the implications of these results for efforts to work systematically with the organizational implementation of IT systems.
AB - Successful deployment of information technology (IT) involves implementation of new ways of working. Under-recognition of this organizational element of implementation entails considerable risk of not attaining the benefits that motivated deployment, yet knowledge of how to work systematically with organizational implementation is sparse. This study investigates a set of interventions undertaken to implement one mandated procedure associated with an electronic medication record, namely that all information about medication is recorded in the system. Medical record audits show that the interventions, which were devised and performed as part of the study, significantly lowered the number of records that violated the procedure. This positive effect was, however, not achieved until multiple interventions had been employed, and there is some indication that the effect may be wearing off after the interventions have ended. We discuss the implications of these results for efforts to work systematically with the organizational implementation of IT systems.
KW - Adoption
KW - Diffusion
KW - Healthcare
KW - Electronic medication record
KW - Organizational implementation
U2 - 10.1145/1531674.1531722
DO - 10.1145/1531674.1531722
M3 - Article in proceedings
SN - 978-1-60558-500-0
SP - 321
EP - 330
BT - Proceedings of the GROUP 2009 Conference on Supporting Group Work
PB - Association for Computing Machinery
ER -