Implementation of Electronic Whiteboards at Two Emergency Departments

Rasmus Rasmussen, Benedicte Frederikke Rex Fleron, Morten Hertzum, Jesper Simonsen

Research output: Contribution to journalConference articleResearchpeer-review

Abstract

We report from a case study of the implementation of an electronic whiteboard
system at two emergency departments at Danish hospitals. The purpose of such whiteboards is to support the clinicians in maintaining an overview of the patients at the department. The electronic whiteboard system was designed in collaboration with clinicians from the departments, present more information, and allow some automated updating, as compared to the existing dry-erase whiteboard. Based on observations supported by interviews we describe the implementation of the whiteboard at the two emergency departments, the improvisational process following the implementation, and the use and reconfiguration of the system and work practices by the clinicians.
Original languageEnglish
JournalProceedings / Information Systems Research In Scandinavia (IRIS)
Volume33
Number of pages12
ISSNx000-0036
Publication statusPublished - 2010
EventThe 33rd Information Systems Research Seminar in Scandinavia (IRIS) - Rebild, Denmark
Duration: 22 Aug 201024 Aug 2010
Conference number: 33

Seminar

SeminarThe 33rd Information Systems Research Seminar in Scandinavia (IRIS)
Number33
CountryDenmark
CityRebild
Period22/08/201024/08/2010

Keywords

  • Electronic whiteboards
  • Organisational implementation
  • improvisational change management
  • healthcare informatics

Cite this

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title = "Implementation of Electronic Whiteboards at Two Emergency Departments",
abstract = "We report from a case study of the implementation of an electronic whiteboardsystem at two emergency departments at Danish hospitals. The purpose of such whiteboards is to support the clinicians in maintaining an overview of the patients at the department. The electronic whiteboard system was designed in collaboration with clinicians from the departments, present more information, and allow some automated updating, as compared to the existing dry-erase whiteboard. Based on observations supported by interviews we describe the implementation of the whiteboard at the two emergency departments, the improvisational process following the implementation, and the use and reconfiguration of the system and work practices by the clinicians.",
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Implementation of Electronic Whiteboards at Two Emergency Departments. / Rasmussen, Rasmus; Fleron, Benedicte Frederikke Rex; Hertzum, Morten; Simonsen, Jesper.

In: Proceedings / Information Systems Research In Scandinavia (IRIS), Vol. 33, 2010.

Research output: Contribution to journalConference articleResearchpeer-review

TY - GEN

T1 - Implementation of Electronic Whiteboards at Two Emergency Departments

AU - Rasmussen, Rasmus

AU - Fleron, Benedicte Frederikke Rex

AU - Hertzum, Morten

AU - Simonsen, Jesper

PY - 2010

Y1 - 2010

N2 - We report from a case study of the implementation of an electronic whiteboardsystem at two emergency departments at Danish hospitals. The purpose of such whiteboards is to support the clinicians in maintaining an overview of the patients at the department. The electronic whiteboard system was designed in collaboration with clinicians from the departments, present more information, and allow some automated updating, as compared to the existing dry-erase whiteboard. Based on observations supported by interviews we describe the implementation of the whiteboard at the two emergency departments, the improvisational process following the implementation, and the use and reconfiguration of the system and work practices by the clinicians.

AB - We report from a case study of the implementation of an electronic whiteboardsystem at two emergency departments at Danish hospitals. The purpose of such whiteboards is to support the clinicians in maintaining an overview of the patients at the department. The electronic whiteboard system was designed in collaboration with clinicians from the departments, present more information, and allow some automated updating, as compared to the existing dry-erase whiteboard. Based on observations supported by interviews we describe the implementation of the whiteboard at the two emergency departments, the improvisational process following the implementation, and the use and reconfiguration of the system and work practices by the clinicians.

KW - Electronic whiteboards

KW - Organisational implementation

KW - improvisational change management

KW - healthcare informatics

M3 - Conference article

VL - 33

JO - Proceedings / Information Systems Research In Scandinavia (IRIS)

JF - Proceedings / Information Systems Research In Scandinavia (IRIS)

SN - x000-0036

ER -