Implementation of Electronic Whiteboards at Two Emergency Departments

Rasmus Rasmussen, Benedicte Frederikke Rex Fleron, Morten Hertzum, Jesper Simonsen

    Research output: Contribution to journalConference articleResearchpeer-review

    Abstract

    We report from a case study of the implementation of an electronic whiteboard
    system at two emergency departments at Danish hospitals. The purpose of such whiteboards is to support the clinicians in maintaining an overview of the patients at the department. The electronic whiteboard system was designed in collaboration with clinicians from the departments, present more information, and allow some automated updating, as compared to the existing dry-erase whiteboard. Based on observations supported by interviews we describe the implementation of the whiteboard at the two emergency departments, the improvisational process following the implementation, and the use and reconfiguration of the system and work practices by the clinicians.
    Original languageEnglish
    JournalProceedings / Information Systems Research In Scandinavia (IRIS)
    Volume33
    Number of pages12
    ISSNx000-0036
    Publication statusPublished - 2010
    EventThe 33rd Information Systems Research Seminar in Scandinavia (IRIS) - Rebild, Denmark
    Duration: 22 Aug 201024 Aug 2010
    Conference number: 33

    Seminar

    SeminarThe 33rd Information Systems Research Seminar in Scandinavia (IRIS)
    Number33
    CountryDenmark
    CityRebild
    Period22/08/201024/08/2010

    Keywords

    • Electronic whiteboards
    • Organisational implementation
    • improvisational change management
    • healthcare informatics

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