Impact of Artificial Intelligence on the Claim-Handling Process in Insurance Services: Automation, Augmentation, or Both?

Ada Scupola, V Abildgaard Holck, F. Auletta , M. Zwicky Riddersholm

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

Original languageEnglish
Title of host publicationHandbook of Artificial Intelligence in Services
Editorsada scupola, jon sundbo, lars fuglsang, anders henten
PublisherEdward Elgar Publishing
Publication statusAccepted/In press - 2024

Cite this