Functional versus Experiential Service Encounters: Impact on tourist satisfaction and recommendation intention

Research output: Contribution to conference › Conference abstract for conference › Research › peer-review

Original language	Danish
Publication date	10 Sept 2015
Publication status	Published - 10 Sept 2015
Event	RESER2015: Innovative Services in the 21st Century - Eigtveds Pakhus, Copenhagen, Denmark Duration: 10 Sept 2015 → 12 Sept 2015 https://ruconf.ruc.dk/index.php/RESER2015/RESER2015/index

Conference	RESER2015
Location	Eigtveds Pakhus
Country/Territory	Denmark
City	Copenhagen
Period	10/09/2015 → 12/09/2015
Internet address	https://ruconf.ruc.dk/index.php/RESER2015/RESER2015/index

Cite this

@conference{6af7a91102ac428a9043784b846c0a88,

title = "Functional versus Experiential Service Encounters: Impact on tourist satisfaction and recommendation intention",

author = "Sund, {Kristian J.} and Flemming S{\o}rensen and Jensen, {Jens Friis}",

year = "2015",

month = sep,

day = "10",

language = "Dansk",

note = "RESER2015 : Innovative Services in the 21st Century ; Conference date: 10-09-2015 Through 12-09-2015",

url = "https://ruconf.ruc.dk/index.php/RESER2015/RESER2015/index",

}