Flow and consumers in e-based self-services

New provider-consumer relations

    Research output: Contribution to journalJournal articleResearchpeer-review

    Original languageEnglish
    JournalService Industries Journal
    Volume26
    Issue number4
    Pages (from-to)361–379
    Number of pages18
    ISSN0264-2069
    Publication statusPublished - 2006

    Cite this

    @article{4b37b4b0a7b611db8289000ea68e967b,
    title = "Flow and consumers in e-based self-services: New provider-consumer relations",
    author = "Lars Fuglsang and Jon Sundbo",
    year = "2006",
    language = "English",
    volume = "26",
    pages = "361–379",
    journal = "Service Industries Journal",
    issn = "0264-2069",
    publisher = "Taylor & Francis Online",
    number = "4",

    }

    Flow and consumers in e-based self-services : New provider-consumer relations. / Fuglsang, Lars; Sundbo, Jon.

    In: Service Industries Journal, Vol. 26, No. 4, 2006, p. 361–379.

    Research output: Contribution to journalJournal articleResearchpeer-review

    TY - JOUR

    T1 - Flow and consumers in e-based self-services

    T2 - New provider-consumer relations

    AU - Fuglsang, Lars

    AU - Sundbo, Jon

    PY - 2006

    Y1 - 2006

    M3 - Journal article

    VL - 26

    SP - 361

    EP - 379

    JO - Service Industries Journal

    JF - Service Industries Journal

    SN - 0264-2069

    IS - 4

    ER -