Exploring Persona-Scenarios - Using Storytelling to Create Design Ideas

Sabine Madsen, Lene Nielsen

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

    Abstract

    This paper explores the persona-scenario method by investigating how the method can support project participants in generating shared understandings and design ideas. As persona-scenarios are stories we draw on narrative theory to define what a persona-scenario is and which narrative elements it should consist of. Based on an empirical study a key finding is that despite our inherent human ability to construct, tell, and interpret stories it is not easy to write and present a good, coherent, and design-oriented story without methodical support. The paper therefore contributes with guidelines that delineate a) what a design-oriented persona-scenario should consist of (product) and b) how to write it (procedure) in order to generate and validate as many, new, and shared understandings and design ideas as possible (purpose). The purpose of the guidelines is to facilitate the construction of persona-scenarios as good, coherent stories, which make sense to the storytellers and to the audience – and which therefore generate many, new, and shared understandings and design ideas.
    Original languageEnglish
    Title of host publicationHuman Work Interaction Design : Usability in Social, Cultural and Organizational Contexts
    EditorsDinesh Katre, Rikke Orngreen, Pradeep Yammiyavar, Torkil Clemmesen
    Number of pages10
    PublisherSpringer Science+Business Media
    Publication date2010
    Pages57-66
    ISBN (Print)978-3-642-11761-9
    DOIs
    Publication statusPublished - 2010
    EventSecond IFIP WG 13.6 Conference, HWID 2009 - Pune, India
    Duration: 7 Oct 20098 Oct 2009

    Conference

    ConferenceSecond IFIP WG 13.6 Conference, HWID 2009
    CountryIndia
    CityPune
    Period07/10/200908/10/2009
    SeriesIFIP AICT - Advances in Information and Communication technology
    Number316
    ISSN1868-4238

    Cite this

    Madsen, S., & Nielsen, L. (2010). Exploring Persona-Scenarios - Using Storytelling to Create Design Ideas. In D. Katre, R. Orngreen, P. Yammiyavar, & T. Clemmesen (Eds.), Human Work Interaction Design: Usability in Social, Cultural and Organizational Contexts (pp. 57-66). Springer Science+Business Media. IFIP AICT - Advances in Information and Communication technology, No. 316 https://doi.org/10.1007/978-3-642-11762-6
    Madsen, Sabine ; Nielsen, Lene. / Exploring Persona-Scenarios - Using Storytelling to Create Design Ideas. Human Work Interaction Design: Usability in Social, Cultural and Organizational Contexts. editor / Dinesh Katre ; Rikke Orngreen ; Pradeep Yammiyavar ; Torkil Clemmesen. Springer Science+Business Media, 2010. pp. 57-66 (IFIP AICT - Advances in Information and Communication technology; No. 316).
    @inproceedings{03e1f917d6154e7d8c497b90402a014f,
    title = "Exploring Persona-Scenarios - Using Storytelling to Create Design Ideas",
    abstract = "This paper explores the persona-scenario method by investigating how the method can support project participants in generating shared understandings and design ideas. As persona-scenarios are stories we draw on narrative theory to define what a persona-scenario is and which narrative elements it should consist of. Based on an empirical study a key finding is that despite our inherent human ability to construct, tell, and interpret stories it is not easy to write and present a good, coherent, and design-oriented story without methodical support. The paper therefore contributes with guidelines that delineate a) what a design-oriented persona-scenario should consist of (product) and b) how to write it (procedure) in order to generate and validate as many, new, and shared understandings and design ideas as possible (purpose). The purpose of the guidelines is to facilitate the construction of persona-scenarios as good, coherent stories, which make sense to the storytellers and to the audience – and which therefore generate many, new, and shared understandings and design ideas.",
    author = "Sabine Madsen and Lene Nielsen",
    year = "2010",
    doi = "10.1007/978-3-642-11762-6",
    language = "English",
    isbn = "978-3-642-11761-9",
    pages = "57--66",
    editor = "Dinesh Katre and Rikke Orngreen and Yammiyavar, {Pradeep } and Torkil Clemmesen",
    booktitle = "Human Work Interaction Design",
    publisher = "Springer Science+Business Media",
    address = "Germany",

    }

    Madsen, S & Nielsen, L 2010, Exploring Persona-Scenarios - Using Storytelling to Create Design Ideas. in D Katre, R Orngreen, P Yammiyavar & T Clemmesen (eds), Human Work Interaction Design: Usability in Social, Cultural and Organizational Contexts. Springer Science+Business Media, IFIP AICT - Advances in Information and Communication technology, no. 316, pp. 57-66, Pune, India, 07/10/2009. https://doi.org/10.1007/978-3-642-11762-6

    Exploring Persona-Scenarios - Using Storytelling to Create Design Ideas. / Madsen, Sabine; Nielsen, Lene.

    Human Work Interaction Design: Usability in Social, Cultural and Organizational Contexts. ed. / Dinesh Katre; Rikke Orngreen; Pradeep Yammiyavar; Torkil Clemmesen. Springer Science+Business Media, 2010. p. 57-66 (IFIP AICT - Advances in Information and Communication technology; No. 316).

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

    TY - GEN

    T1 - Exploring Persona-Scenarios - Using Storytelling to Create Design Ideas

    AU - Madsen, Sabine

    AU - Nielsen, Lene

    PY - 2010

    Y1 - 2010

    N2 - This paper explores the persona-scenario method by investigating how the method can support project participants in generating shared understandings and design ideas. As persona-scenarios are stories we draw on narrative theory to define what a persona-scenario is and which narrative elements it should consist of. Based on an empirical study a key finding is that despite our inherent human ability to construct, tell, and interpret stories it is not easy to write and present a good, coherent, and design-oriented story without methodical support. The paper therefore contributes with guidelines that delineate a) what a design-oriented persona-scenario should consist of (product) and b) how to write it (procedure) in order to generate and validate as many, new, and shared understandings and design ideas as possible (purpose). The purpose of the guidelines is to facilitate the construction of persona-scenarios as good, coherent stories, which make sense to the storytellers and to the audience – and which therefore generate many, new, and shared understandings and design ideas.

    AB - This paper explores the persona-scenario method by investigating how the method can support project participants in generating shared understandings and design ideas. As persona-scenarios are stories we draw on narrative theory to define what a persona-scenario is and which narrative elements it should consist of. Based on an empirical study a key finding is that despite our inherent human ability to construct, tell, and interpret stories it is not easy to write and present a good, coherent, and design-oriented story without methodical support. The paper therefore contributes with guidelines that delineate a) what a design-oriented persona-scenario should consist of (product) and b) how to write it (procedure) in order to generate and validate as many, new, and shared understandings and design ideas as possible (purpose). The purpose of the guidelines is to facilitate the construction of persona-scenarios as good, coherent stories, which make sense to the storytellers and to the audience – and which therefore generate many, new, and shared understandings and design ideas.

    U2 - 10.1007/978-3-642-11762-6

    DO - 10.1007/978-3-642-11762-6

    M3 - Article in proceedings

    SN - 978-3-642-11761-9

    SP - 57

    EP - 66

    BT - Human Work Interaction Design

    A2 - Katre, Dinesh

    A2 - Orngreen, Rikke

    A2 - Yammiyavar, Pradeep

    A2 - Clemmesen, Torkil

    PB - Springer Science+Business Media

    ER -

    Madsen S, Nielsen L. Exploring Persona-Scenarios - Using Storytelling to Create Design Ideas. In Katre D, Orngreen R, Yammiyavar P, Clemmesen T, editors, Human Work Interaction Design: Usability in Social, Cultural and Organizational Contexts. Springer Science+Business Media. 2010. p. 57-66. (IFIP AICT - Advances in Information and Communication technology; No. 316). https://doi.org/10.1007/978-3-642-11762-6