Is Urgent Evoke a Digital Ba? How a Game Can Make Space for Knowledge Creation

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Abstract

Web 2.0 brought a participatory potential with it, prompting organisations to ask themselves how to design social media platforms that can engage external stakeholders in the organisation’s process of knowledge creation and innovation. This chapter presents an analysis of the data from a case study of such a platform, the World Bank’s online game Urgent Evoke, which has been designed with the purpose of engaging citizens in developing innovative solutions for sociopolitical problems like poverty. The analysis is based on Nonaka’s concept of Ba, which means “place” and is described as a platform for advancing the creation of knowledge. The analysis suggests that, in order to create a digital Ba, the design should not only facilitate the four characteristics of Ba that Nonaka has described –socialization, externalization, combination, and internalization. The design should also allow multiple forms of participation, as well as recognise external stakeholders’ contributions to the process of knowledge
creation and innovation.
Original languageEnglish
Title of host publicationOnline Collaboration and Communication in Contemporary Organizations
EditorsDitte Kolbaek
Number of pages19
Place of PublicationHershey
PublisherIGI global
Publication date2018
Pages44-63
Chapter3
ISBN (Print)9781522540946
ISBN (Electronic)1522540946
Publication statusPublished - 2018

Cite this

Wichmand, M. (2018). Is Urgent Evoke a Digital Ba? How a Game Can Make Space for Knowledge Creation. In D. Kolbaek (Ed.), Online Collaboration and Communication in Contemporary Organizations (pp. 44-63). IGI global.