Abstract
| Original language | English |
|---|---|
| Title of host publication | Proceedings of the 25th Information Systems Research Seminar in Scandinavia, IRIS 25 - New Ways of Working in IS, August 10-13, 2002, Bautahøj, Denmark |
| Editors | Mogens Kühn Pedersen, Jesper Simonsen, Morten Thanning Vendelø, Jacob Nørbjerg, Keld Bødker |
| Number of pages | 11 |
| Publisher | Roskilde Universitet |
| Publication date | 2002 |
| Pages | 1174-1184 |
| Publication status | Published - 2002 |
| Event | The 25th Information Systems Research Seminar in Scandinavia, IRIS 25 : New Ways of Working in IS - Bautahøj, Denmark Duration: 10 Aug 2002 → 13 Aug 2002 Conference number: 25 |
Conference
| Conference | The 25th Information Systems Research Seminar in Scandinavia, IRIS 25 : New Ways of Working in IS |
|---|---|
| Number | 25 |
| Country | Denmark |
| City | Bautahøj |
| Period | 10/08/2002 → 13/08/2002 |
Cite this
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Emergent Use-Patterns : Studying the Integration of Groupware in a Networked Organisation. / Pors, Jens Kaaber; Simonsen, Jesper.
Proceedings of the 25th Information Systems Research Seminar in Scandinavia, IRIS 25 - New Ways of Working in IS, August 10-13, 2002, Bautahøj, Denmark. ed. / Mogens Kühn Pedersen; Jesper Simonsen; Morten Thanning Vendelø; Jacob Nørbjerg; Keld Bødker. Roskilde Universitet, 2002. p. 1174-1184.Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review
TY - GEN
T1 - Emergent Use-Patterns
T2 - Studying the Integration of Groupware in a Networked Organisation
AU - Pors, Jens Kaaber
AU - Simonsen, Jesper
N1 - Proceedings er på CD-ROM medie udgivet af vores afdeling (datalogi/RUC)
PY - 2002
Y1 - 2002
N2 - When a networked organisation chooses to invest a considerable amount of esources in deploying a groupware application the reasons and goals can vary. No matter why the groupware was initially deployed it is in general very difficult to monitor and evaluate how it is actually used and integrated with the work practice. This research-in-progress investigates the possibilities of evaluating the integration by characterising emergent use-patterns. We have studied the deployment and use of a generic web based groupware application – Lotus QuickPlace (QP) – in a large networked organisation distributed throughout Scandinavia and elsewhere. We have employed a research method comprising different data-gathering techniques – interview, participant observation, document analysis, survey, and http-log analysis – in an attempt to analyse how the groupware is used and which general use-patterns emerge after deployment. The ongoing research has been carried out since the initial installation of the application in summer 2000, and has identified different types of general use-patterns, which have emerged in the subsequent use of the groupware in the organisation. We examine four cases of QP use and describe the emergent use-pattern in each case. Characterising factors of these four use-patterns are discussed in order to show some preliminary findings of this approach and discuss future research efforts.
AB - When a networked organisation chooses to invest a considerable amount of esources in deploying a groupware application the reasons and goals can vary. No matter why the groupware was initially deployed it is in general very difficult to monitor and evaluate how it is actually used and integrated with the work practice. This research-in-progress investigates the possibilities of evaluating the integration by characterising emergent use-patterns. We have studied the deployment and use of a generic web based groupware application – Lotus QuickPlace (QP) – in a large networked organisation distributed throughout Scandinavia and elsewhere. We have employed a research method comprising different data-gathering techniques – interview, participant observation, document analysis, survey, and http-log analysis – in an attempt to analyse how the groupware is used and which general use-patterns emerge after deployment. The ongoing research has been carried out since the initial installation of the application in summer 2000, and has identified different types of general use-patterns, which have emerged in the subsequent use of the groupware in the organisation. We examine four cases of QP use and describe the emergent use-pattern in each case. Characterising factors of these four use-patterns are discussed in order to show some preliminary findings of this approach and discuss future research efforts.
M3 - Article in proceedings
SP - 1174
EP - 1184
BT - Proceedings of the 25th Information Systems Research Seminar in Scandinavia, IRIS 25 - New Ways of Working in IS, August 10-13, 2002, Bautahøj, Denmark
A2 - Pedersen, Mogens Kühn
A2 - Simonsen, Jesper
A2 - Vendelø, Morten Thanning
A2 - Nørbjerg, Jacob
A2 - Bødker, Keld
PB - Roskilde Universitet
ER -