Documentation of Improvement Competences

Jørn Johansen, Karsten Kristensen Back, Morten Korsaa, Jan Pries-Heje, Tomas Schweigert

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review


This paper demonstrates how a report used in a Master in Project management and Process improvement training at Roskilde University Denmark can be used to evaluate if a student can pass the ECQA SPI Manager exam. It also demonstrates how the structure of the report addresses all necessary competences, which should or could be brought into play during the project – and therefor also in one way or another addresses the quality of the activated competences in the improvement project – a kind of qualification. The clue is that the structure of the report follows the units and element in the SPI Manager job role, which is based on the SPI Manifesto and the ImprovAbilityTM model (part of ISO/IEC 33014 Guideline for Process Improvement) among other types of knowledge and research.
Original languageEnglish
Title of host publicationSystems, Software and Services Process Improvement : 24th European Conference, EuroSPI 2017, Ostrava, Czech Republic, September 6–8, 2017, Proceedings
EditorsJakub Stolfa, Svatopluk Stolfa, Rory V O'Connor, Richard Messnarz
Publication date2017
ISBN (Print)978-3-319-64217-8
ISBN (Electronic)978-3-319-64218-5
Publication statusPublished - 2017
Event24th European Conference on Software Process Improvement - Technical University of Ostrava, Ostrava, Czech Republic
Duration: 6 Sep 20178 Sep 2017
Conference number: 24


Conference24th European Conference on Software Process Improvement
LocationTechnical University of Ostrava
Country/TerritoryCzech Republic
Internet address
SeriesCommunications in Computer and Information Science


  • Process improvement
  • SPI Manifesto, ImprovAbility
  • ISE/IEC33014
  • ECQA SPI manager job role

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