Documentation of Improvement Competences

Jørn Johansen, Karsten Kristensen Back, Morten Korsaa, Jan Pries-Heje, Tomas Schweigert

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Abstract

This paper demonstrates how a report used in a Master in Project management and Process improvement training at Roskilde University Denmark can be used to evaluate if a student can pass the ECQA SPI Manager exam. It also demonstrates how the structure of the report addresses all necessary competences, which should or could be brought into play during the project – and therefor also in one way or another addresses the quality of the activated competences in the improvement project – a kind of qualification. The clue is that the structure of the report follows the units and element in the SPI Manager job role, which is based on the SPI Manifesto and the ImprovAbilityTM model (part of ISO/IEC 33014 Guideline for Process Improvement) among other types of knowledge and research.
Original languageEnglish
Title of host publicationSystems, Software and Services Process Improvement : 24th European Conference, EuroSPI 2017, Ostrava, Czech Republic, September 6–8, 2017, Proceedings
EditorsJakub Stolfa, Svatopluk Stolfa, Rory V O'Connor, Richard Messnarz
PublisherSpringer
Publication date2017
Pages411-420
ISBN (Print)978-3-319-64217-8
ISBN (Electronic)978-3-319-64218-5
DOIs
Publication statusPublished - 2017
Event24th European Conference on Software Process Improvement - Technical University of Ostrava, Ostrava, Czech Republic
Duration: 6 Sep 20178 Sep 2017
Conference number: 24
http://2017.eurospi.net/

Conference

Conference24th European Conference on Software Process Improvement
Number24
LocationTechnical University of Ostrava
CountryCzech Republic
CityOstrava
Period06/09/201708/09/2017
Internet address
SeriesCommunications in Computer and Information Science
Volume748
ISSN1865-0929

Keywords

  • Process improvement
  • SPI Manifesto, ImprovAbility
  • ISE/IEC33014
  • ECQA SPI manager job role

Cite this

Johansen, J., Back, K. K., Korsaa, M., Pries-Heje, J., & Schweigert, T. (2017). Documentation of Improvement Competences. In J. Stolfa, S. Stolfa, R. V. O'Connor, & R. Messnarz (Eds.), Systems, Software and Services Process Improvement: 24th European Conference, EuroSPI 2017, Ostrava, Czech Republic, September 6–8, 2017, Proceedings (pp. 411-420). Springer. Communications in Computer and Information Science, Vol.. 748 https://doi.org/10.1007/978-3-319-64218-5_34
Johansen, Jørn ; Back, Karsten Kristensen ; Korsaa, Morten ; Pries-Heje, Jan ; Schweigert, Tomas. / Documentation of Improvement Competences. Systems, Software and Services Process Improvement: 24th European Conference, EuroSPI 2017, Ostrava, Czech Republic, September 6–8, 2017, Proceedings. editor / Jakub Stolfa ; Svatopluk Stolfa ; Rory V O'Connor ; Richard Messnarz. Springer, 2017. pp. 411-420 (Communications in Computer and Information Science, Vol. 748).
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Johansen, J, Back, KK, Korsaa, M, Pries-Heje, J & Schweigert, T 2017, Documentation of Improvement Competences. in J Stolfa, S Stolfa, RV O'Connor & R Messnarz (eds), Systems, Software and Services Process Improvement: 24th European Conference, EuroSPI 2017, Ostrava, Czech Republic, September 6–8, 2017, Proceedings. Springer, Communications in Computer and Information Science, vol. 748, pp. 411-420, 24th European Conference on Software Process Improvement, Ostrava, Czech Republic, 06/09/2017. https://doi.org/10.1007/978-3-319-64218-5_34

Documentation of Improvement Competences. / Johansen, Jørn; Back, Karsten Kristensen; Korsaa, Morten; Pries-Heje, Jan; Schweigert, Tomas.

Systems, Software and Services Process Improvement: 24th European Conference, EuroSPI 2017, Ostrava, Czech Republic, September 6–8, 2017, Proceedings. ed. / Jakub Stolfa; Svatopluk Stolfa; Rory V O'Connor; Richard Messnarz. Springer, 2017. p. 411-420 (Communications in Computer and Information Science, Vol. 748).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

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AB - This paper demonstrates how a report used in a Master in Project management and Process improvement training at Roskilde University Denmark can be used to evaluate if a student can pass the ECQA SPI Manager exam. It also demonstrates how the structure of the report addresses all necessary competences, which should or could be brought into play during the project – and therefor also in one way or another addresses the quality of the activated competences in the improvement project – a kind of qualification. The clue is that the structure of the report follows the units and element in the SPI Manager job role, which is based on the SPI Manifesto and the ImprovAbilityTM model (part of ISO/IEC 33014 Guideline for Process Improvement) among other types of knowledge and research.

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Johansen J, Back KK, Korsaa M, Pries-Heje J, Schweigert T. Documentation of Improvement Competences. In Stolfa J, Stolfa S, O'Connor RV, Messnarz R, editors, Systems, Software and Services Process Improvement: 24th European Conference, EuroSPI 2017, Ostrava, Czech Republic, September 6–8, 2017, Proceedings. Springer. 2017. p. 411-420. (Communications in Computer and Information Science, Vol. 748). https://doi.org/10.1007/978-3-319-64218-5_34