Digital Organizational Resilience: A History of Denmark as a Most Digitalized Country

Benedicte Fleron; Jan Pries-Heje; Richard Baskerville

doi:10.24251/HICSS.2021.294

Digital Organizational Resilience: A History of Denmark as a Most Digitalized Country

Benedicte Fleron^*, Jan Pries-Heje, Richard Baskerville

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Abstract

The purpose of this paper is to demonstrate how digital organizational resilience was a key to digital transformation success in the public sector of Denmark. Using a historical research method, we analyze the IS history from 1998-2019 at all three levels of the public sector in Denmark. This study finds historical events about barriers and hindrances and shows how resilience enabled continuity in the transformation. We find a pattern of three elements in the history of what constitutes digital organizational resilience in e-government: digitalization strategy, collaboration across the public sector, and the ability to learn from overcoming barriers and hindrances. Digital resilience has previously been studied in the context of individual learning and cyber security. This pattern is a promising basis for understanding and achieving resilience in a transformative digitalization strategy in the public sector.

Original language	English
Title of host publication	Proceedings of the 54th Annual Hawaii International Conference on System Sciences, HICSS 2021
Editors	Tung X Bui
Number of pages	10
Place of Publication	Hawaii
Publisher	HICSS
Publication date	8 Jan 2021
Pages	2400-2409
ISBN (Print)	9780998133140
ISBN (Electronic)	9780998133140
DOIs	https://doi.org/10.24251/HICSS.2021.294
Publication status	Published - 8 Jan 2021
Event	54th Hawaii International Conference on System Sciences - University of Hawaii at Manoa, Honolulu, United States Duration: 4 Jan 2021 → 8 Jan 2021 https://scholarspace.manoa.hawaii.edu/items/2c8f1629-80c5-448f-a02a-6adb3c14d7dd

Conference

Conference	54th Hawaii International Conference on System Sciences
Location	University of Hawaii at Manoa
Country/Territory	United States
City	Honolulu
Period	04/01/2021 → 08/01/2021
Sponsor	NSA
Internet address	https://scholarspace.manoa.hawaii.edu/items/2c8f1629-80c5-448f-a02a-6adb3c14d7dd

Series	Proceedings of the Annual Hawaii International Conference on System Sciences
ISSN	1060-3425

Keywords

Policies and Strategies for Digital Government
Digital organisational resilience
Egovernment
Is history
Strategy

Link to document

10.24251/HICSS.2021.294Licence: CC BY-NC-ND

Digital Organizational Resilience: A History of Denmark as a Most Digitalized Country Final published version, 500 KBLicence: CC BY-NC-ND

https://scholarspace.manoa.hawaii.edu/handle/10125/70907Licence: CC BY-NC-ND

Cite this

Fleron, Benedicte ; Pries-Heje, Jan ; Baskerville, Richard. / Digital Organizational Resilience : A History of Denmark as a Most Digitalized Country. Proceedings of the 54th Annual Hawaii International Conference on System Sciences, HICSS 2021. editor / Tung X Bui. Hawaii : HICSS, 2021. pp. 2400-2409 (Proceedings of the Annual Hawaii International Conference on System Sciences).

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abstract = "The purpose of this paper is to demonstrate how digital organizational resilience was a key to digital transformation success in the public sector of Denmark. Using a historical research method, we analyze the IS history from 1998-2019 at all three levels of the public sector in Denmark. This study finds historical events about barriers and hindrances and shows how resilience enabled continuity in the transformation. We find a pattern of three elements in the history of what constitutes digital organizational resilience in e-government: digitalization strategy, collaboration across the public sector, and the ability to learn from overcoming barriers and hindrances. Digital resilience has previously been studied in the context of individual learning and cyber security. This pattern is a promising basis for understanding and achieving resilience in a transformative digitalization strategy in the public sector.",

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Fleron, B , Pries-Heje, J & Baskerville, R 2021, Digital Organizational Resilience: A History of Denmark as a Most Digitalized Country. in TX Bui (ed.), Proceedings of the 54th Annual Hawaii International Conference on System Sciences, HICSS 2021. HICSS, Hawaii, Proceedings of the Annual Hawaii International Conference on System Sciences, pp. 2400-2409, 54th Hawaii International Conference on System Sciences, Honolulu, United States, 04/01/2021. https://doi.org/10.24251/HICSS.2021.294

Digital Organizational Resilience: A History of Denmark as a Most Digitalized Country. / Fleron, Benedicte ; Pries-Heje, Jan; Baskerville, Richard.
Proceedings of the 54th Annual Hawaii International Conference on System Sciences, HICSS 2021. ed. / Tung X Bui. Hawaii: HICSS, 2021. p. 2400-2409 (Proceedings of the Annual Hawaii International Conference on System Sciences).

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

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AB - The purpose of this paper is to demonstrate how digital organizational resilience was a key to digital transformation success in the public sector of Denmark. Using a historical research method, we analyze the IS history from 1998-2019 at all three levels of the public sector in Denmark. This study finds historical events about barriers and hindrances and shows how resilience enabled continuity in the transformation. We find a pattern of three elements in the history of what constitutes digital organizational resilience in e-government: digitalization strategy, collaboration across the public sector, and the ability to learn from overcoming barriers and hindrances. Digital resilience has previously been studied in the context of individual learning and cyber security. This pattern is a promising basis for understanding and achieving resilience in a transformative digitalization strategy in the public sector.

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BT - Proceedings of the 54th Annual Hawaii International Conference on System Sciences, HICSS 2021

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Fleron B , Pries-Heje J, Baskerville R. Digital Organizational Resilience: A History of Denmark as a Most Digitalized Country. In Bui TX, editor, Proceedings of the 54th Annual Hawaii International Conference on System Sciences, HICSS 2021. Hawaii: HICSS. 2021. p. 2400-2409. (Proceedings of the Annual Hawaii International Conference on System Sciences). doi: 10.24251/HICSS.2021.294