Designing Knowledge Management System for Supporting Craftsmen’s Collaboration beyond Temporal Boundaries

Mika Yasuoka, Sadayo Hirata

Research output: Chapter in Book/Report/Conference proceedingConference abstract in proceedingsResearchpeer-review


Knowledge of traditional craft practitioners has been transmitted through demonstration in master apprentice relations. These rare skills are in danger of
being lost due to their low productivity and labor intensiveness in our modern industrialised society. In collaboration with traditional craft practitioners in the
metal casting industry, we designed an interactive knowledge management system that captures and passes on distributed tacit knowledge of experts. We found that collaborative social practice with focus on computational alternatives helped craftsmen with limited design knowledge to recognise and reflect upon their own skills, as well as values of the industry. Furthermore, technologically enhanced communication possibilities beyond temporal boundaries encourage craftsmen to conduct seamless skill transfer to the next generation. We discuss how design participation of craftsmen led to mindset changes and argue how their receptive collaboration contributed to the design life cycle of a knowledge management system.
Original languageEnglish
Title of host publicationProceedings of the 53rd Hawaii International Conference on System Sciences
EditorsTung X. Bui
Number of pages10
Place of PublicationHonolulu
Publication dateJan 2020
ISBN (Print)9780998133133
Publication statusPublished - Jan 2020
Externally publishedYes
EventThe 53rd Hawaii International Conference on System Sciences - Grand Hyatt Kauai, Maui, United States
Duration: 7 Jan 202010 Jan 2020
Conference number: 53


ConferenceThe 53rd Hawaii International Conference on System Sciences
LocationGrand Hyatt Kauai
CountryUnited States
Internet address
SeriesProceedings of the Annual Hawaii International Conference on System Sciences


  • Crafts
  • knowledge management
  • knowledge transfer
  • CraftIT
  • Information systems

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