Constructing a consumption environment for e-based self-services: New provider-customer relations

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearch

    Original languageDanish
    Title of host publicationProceedings from the XIVth International Conference of RESER, September 23-35, 2004, Castres and Toulouse
    PublisherRESER
    Publication date2004
    Pages177-202
    Publication statusPublished - 2004
    EventConstructing a consumption environment for e-based self-services - Castre, Toulouse, France
    Duration: 23 Sep 200425 Sep 2004

    Conference

    ConferenceConstructing a consumption environment for e-based self-services
    CountryFrance
    CityCastre, Toulouse
    Period23/09/200425/09/2004

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