Comparing Methods for Involving Users in Ideation: The Use of Future Workshops and Blogs in Library Innovation

Hanne Westh Nicolajsen, Ada Scupola, Flemming Sørensen

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review


In this paper we discuss how users may be involved in the ideation phase of innovation. The study compares the use of a blog and three future workshops (students, employees and a mix of the two) in a library. Our
study shows that the blog is efficient in giving the users voice whereas the mixed workshop method (involving users and employees) is especially good at qualifying and further developing ideas. The findings suggest that methods for involving users in ideation should be carefully selected and
combined to achieve optimum benefits and avoid potential disadvantages.
Original languageEnglish
Title of host publicationProceedings : The 25th Annual RESER Conference ”Innovative Services in the 21st Century”
EditorsJon Sundbo, Lars Fuglsang, Flemming Sørensen, Nanna Balsby
Place of PublicationRoskilde
PublisherRoskilde Universitet
Publication date11 Sep 2015
ISBN (Print)978-87-7349-921-4
Publication statusPublished - 11 Sep 2015
EventRESER2015: Innovative Services in the 21st Century - Eigtveds Pakhus, Copenhagen, Denmark
Duration: 10 Sep 201512 Sep 2015


LocationEigtveds Pakhus
Internet address

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