Co-Production in Digital Transformation of Public Administration and Public Value Creation: The case of Denmark

Ada Scupola*, Ines Mergel

*Corresponding author for this work

Research output: Contribution to journalJournal articleResearchpeer-review

Abstract

Public administrations are investing in the digital transformation of their citizen-oriented services and internal administrative processes. They are using co-production approaches and include different types of stakeholders into these transformative processes to increase service quality and generate public value. In this study, we investigate how these co-production approaches are implemented in both digital strategy formulation and implementation in Denmark. We identify four different types of public value: citizen, economic, administrative and societal public value.

Original languageEnglish
Article number101650
JournalGovernment Information Quarterly
Volume39
Issue number1
ISSN0740-624X
DOIs
Publication statusPublished - Jan 2022

Bibliographical note

Funding Information:
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 770356 .

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