Building an evaluation infrastructure: capturing feedback at the right time and place

Morten Brandrup, Kija Lin Østergaard

Research output: Contribution to conferencePaperResearchpeer-review

Abstract

Infrastructuring does not happen by itself; it must be supported. In this paper, we present a feedback mechanism implemented as a smartphone-based application, inspired by the concept of infrastructure probes, which supports the in situ elicitation of feedback. This is incorporated within an evaluation infrastructure which enables clinicians to collaboratively evaluate IT system usage and related work practices. Access to the collected feedback is given through a central online repository presenting the feedback and analysed collaboratively. We describe this through a case where nurses collaborate by the means of electronic whiteboards on the infrastructuring of a procedure of patient transfer from an intensive care unit to a general ward.
Original languageEnglish
Publication date12 Jun 2017
Number of pages6
DOIs
Publication statusPublished - 12 Jun 2017
EventThe 6th international workshop on Infrastructures for healthcare (IHC): Infrastructures for governance, quality improvement and service efficiency: Infrastructures for governance, quality improvement and service efficiency - University of Aarhus, Aarhus, Denmark
Duration: 22 Jun 201723 Jun 2017
Conference number: 6
http://conferences.au.dk/infrahealth2017/

Workshop

WorkshopThe 6th international workshop on Infrastructures for healthcare (IHC): Infrastructures for governance, quality improvement and service efficiency
Number6
LocationUniversity of Aarhus
Country/TerritoryDenmark
CityAarhus
Period22/06/201723/06/2017
Internet address

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