Adoption issues of business-to-business Internet commerce in European SMEs

A. Scupola*

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Abstract

This article presents the preliminary findings from an explorative case study concerning barriers, benefits and use of SMEs adoption of business-to-business Internet commerce. The main findings were that SMEs embrace the Internet mainly just by chance; the government and public administration are seen as the main change agents in the adoption and diffusion of Internet commerce among SMEs; cost is not an important factor in the adoption decision; setting up an advanced home page with a shopping basket for buying and selling on the Internet is often seen as a minus rather then a plus for competitive advantage; complementary factors among which digital imaging technologies and spreading of English as a common business language have to be developed in order to increase the value of Internet commerce to small business.

Original languageEnglish
Title of host publicationProceedings of the 35th Annual Hawaii International Conference on System Sciences, HICSS 2002
EditorsRalph H. Sprague
Number of pages10
PublisherIEEE Computer Society Press
Publication date2002
Pages2119-2128
Article number994141
ISBN (Electronic)0769514359
DOIs
Publication statusPublished - 2002
Event35th Annual Hawaii International Conference on System Sciences, HICSS 2002 - Big Island, United States
Duration: 7 Jan 200210 Jan 2002

Conference

Conference35th Annual Hawaii International Conference on System Sciences, HICSS 2002
Country/TerritoryUnited States
CityBig Island
Period07/01/200210/01/2002
SeriesProceedings of the Annual Hawaii International Conference on System Sciences
Volume2002-January
ISSN1530-1605

Bibliographical note

Publisher Copyright:
© 2002 IEEE.

Keywords

  • Business
  • Costs
  • Digital images
  • Electronic commerce
  • Electronic mail
  • Government
  • Internet
  • Natural languages
  • Power generation economics
  • Samarium

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