Acknowledging the results of blood tests: A study of heterogeneity at work

Arnvør Martinsdottir á Torkilsheyggi, Morten Hertzum

    Research output: Contribution to conferencePaperResearchpeer-review


    At the studied hospital, physicians from the Medical and Surgical Departments work some of their shifts in the Emergency Department (ED). Though icons showing the blood-test process were introduced on electronic whiteboards in the ED, these icons did not lead to increased attention to test acknowledgement. Rather, the physicians, trans-ferred work practices from their own departments, which did not have electronic white-boards, to the ED. This finding suggests a challenge to the cross-disciplinary work and norms for how to follow up on blood-test results in the ED.
    Original languageEnglish
    Publication date2013
    Number of pages4
    Publication statusPublished - 2013
    EventThe 4th international workshop on Infrastructures for Healthcare:: Action Research, Interventions, and Participatory Design - University of Tromsø, Tromsø, Norway
    Duration: 13 Jun 201314 Jun 2013


    WorkshopThe 4th international workshop on Infrastructures for Healthcare:
    LocationUniversity of Tromsø
    Internet address

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