Accreditation and Participatory Design: An Effects-Driven Road to Quality Development Projects

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This paper presents a soft project management paradigm approach based on participatory design to assuring values and benefits in public projects. For more than a decade, quality development in the Danish healthcare sector has been managed with an accreditation system known as the Danish Quality Model (DQM). In 2015, in an attempt to reduce “bureaucratic process requirements” and “focus on specific goals and results,” the Danish government decided to discontinue this system (The Danish Ministry of Health, 2015, p. 2). In this paper, we introduce a participatory design approach known as effects-driven IT development and suggest how this approach may form a cornerstone of project management in a new quality-assurance program for the Danish healthcare sector.
Original languageEnglish
Title of host publicationProject Management for Achieving Change
EditorsJan Pries-Heje, Per Svejvig
Number of pages20
Place of PublicationFrederiksberg
PublisherRoskilde Universitetsforlag
Publication date2016
ISBN (Print)978-87-7867-484-5
ISBN (Electronic)9788778674944
Publication statusPublished - 2016
SeriesDanish Project Management Research Conference (DAPMARC)

Bibliographical note

Vedhæftede fil er et preprint af kapitlet 'Accreditation and Participatory Design', parallelpubliceret med tilladelse fra forlaget.

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